River Valley Counseling Center

The front desk staff especially a certain female is very rude inconsiderate towards people and their personal information. And then the counselor was good but really talked to me like a child. Im 23 not a child. Definitely would not come back here again.

Good people to work with.

The providers I've dealt with were great (which is the only reason the practice as a whole gets two stars). The office is terrible on communication, though, and makes their clients do their job as far as prescription management and refills (you have to call every month within a specific window of time, or they won't refill your meds/you'll get them late). They don't always send over the proper paperwork to the pharmacy, either. As a result of all this, I've been discharged without notice twice now and have dealt with frequent periods of drug withdrawal. They've essentially been punishing me for having ADHD and severe depression, which my providers are well aware affect my executive functioning (task initiation, consistency, follow-through, frustration tolerance...), and which was why I was coming to them to begin with. They should know how to meet clients with mental health conditions where we're at instead of imposing rigid, one-size-fits-all expectations that don't even guarantee you the result you want, and be familiar with the (sometimes extreme) dangers of going off one's meds cold turkey.

I have been going there for years. Everyone is so very pleasant from the front desk people,to my Therapist, My psychiatrist, I feel very comfortable going there..