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CHD Outpatient Behavioral Health Services

367 Pine Street
Springfield MA, 1105
2.0
(5 Reviews)

With over 70 programs and services, CHD is one of the largest social service organizations in Western Massachusetts, delivering a broad array of critical services with proven effectiveness, integrity and compassion. CHD has been helping people build ... Read more

About this Facility'+'+

With over 70 programs and services, CHD is one of the largest social service organizations in Western Massachusetts, delivering a broad array of critical services with proven effectiveness, integrity and compassion. CHD has been helping people build strong, productive relationships since 1972. Each year, our community based social service and behavioral health programs reach over 18,000 people in Western Massachusetts and Connecticut. We currently employ more than 1,400 professionals across all of our locations. Working in local communities, and partnering with local agencies, we provide focused, personalized services that promote real and lasting change.

CHD is internationally accredited by CARF, the Commission on Accreditation of Rehabilitation Facilities. CARF is an organization that reviews and grants accreditation services nationally and internationally. CARF standards are rigorous, so services that meet them are among the best available.

CHD is driven by a focus on excellence and a spirit of innovation. As a non-profit organization, our only motivation is helping people create successful lives. All of our relationships are rooted in respect – for our clients, for the communities we are honored to serve, for our colleagues, and for all the lives we touch.

CHD is a non-profit organization that is tax-exempt under section 501 (c) (3) of the Internal Revenue Code.

Springfield, MA's CHD Outpatient Behavioral Health Servs is a Outpatient treatment center with a principle focus on a Mental Health Treatment Services. CHD Outpatient Behavioral Health Servs also provides Spanish, Other languages(excluding Spanish). CHD Outpatient Behavioral Health Servs in Springfield, MA accepts the payment methods of Medicaid, State financed health insurance plan other than Medicaid, Medicare, Private health insurance, Military insurance (e.g., TRICARE), Cash or self-payment. Payment assistance is available.

Type of Care
Alcohol Use Disorder
Mental health treatment
Service Settings (e.g., Outpatient, Residential, Inpatient etc.)
Alcohol Use Disorder
Outpatient
Other Languages
Alcohol Use Disorder
Spanish
Alcohol Use Disorder
Other languages (excluding spanish)
Payment/Insurance/Funding Accepted
Alcohol Use Disorder
Medicaid
Dedicated to accessible care, Medicare is supported at this facility. Qualifying individuals can focus fully on their recovery without any financial strain.
Alcohol Use Disorder
State-financed health insurance plan other than Medicaid
Many states offer different alternative health insurance options. Eligible patients not covered by Medicaid are able to utilize their insurance benefits at this location.
Alcohol Use Disorder
Medicare
Available to older adults or individuals with disabilities, this facility accepts Medicare to ensure the accessibility of their wide range of treatment services.
Alcohol Use Disorder
Private health insurance
Wide range of private health insurance plans accepted, helping patients to using their policy benefits easily for treatment services.
Alcohol Use Disorder
Military insurance (e.g., TRICARE)
Honoring those who serve, military insurance is accepted here to ensure that service members have unrestricted access to the treatment options they need.
Alcohol Use Disorder
Cash or self-payment
If you prefer to manage your treatment cost directly, this facility is accepting individuals choosing self-payment options.
Contact Information'+'+
Patient Reviews
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Elizabeth Krauza
04/08/2023
Management needs a complete overhaul. This place has been mismanaged for years. No accountability for doctors who commit prescription errors or fail to refill.
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Sandra Colon
04/07/2020
Very friendly peoples
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Paul Fosberg
04/07/2020
The management at the Palmer mass shelter is the most unprofessional, rude , harassing people I've ever come across . Constant defimation of character which is very much so against the law..I made a complaint against a certain woman and nothing got done. Now its time to call the news and let them know what kind of people they employ there..
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Mandy Harfst
04/07/2020
At this place you a really just a number. The administrative staff are condescending and rude. Good luck if you need help with anything. My therapist is so so. I wish there were better options. Since they cater to the poor though, they don't have to change. The incentive is not there. People have no other options and they know that.
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Laura Diaz
04/07/2020
This place does not take mental health serious. They took me off the wait list without me knowing after waiting more than 2 months for outreach which i found out when i called wondering what was taking so long being that i was told it would take 2 to 4 weeks. After DAYS of phone tag with the supervisor they told me they would get my case open and assign me someone....of which i had to call numerous times within 2 weeks and never called me back...when i called the office they told me the worker called me a week prior which was a lie because i had no missed call or voicemail. When i said i dont feel comfortable seeing who i was assigned because she clearly was dodging my messages i was told i can be put on a wait list again...Seems to me they dont understand how mental health works and how hard enough it is for someone with mental health to even advocate issues for themselves at times. WHAT A DISAPPOINTMENT! If you have serious mental health issues i recommend finding somewhere reliable.
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