Baystate Wing Hospital

Walked in at 12am got checked in quickly and that’s where everything ended I was there sitting all night until 5am I could pretty much tell they only had one doctor for the whole hospital I walked out cause after 5 hours they didn’t know when I would be seen. I could of just stayed home and gone see my doctor in morning like I’m going to have to now. Will never recommend to anyone to go there

I don't know why this hospital gets such bad ratings. I've been coming here, and bringing my children here, for more than 20 years. I've never had a bad experience. They've build a brand new emergency room, and the entrance is now super convenient and the waiting area is very nice. I've spent a lot of time in their emergency room with various family members! The last two visits were in the past two months, and the service was super fast and people were very very nice and thorough and ran a HUGE number of tests to make sure that the bad thing we though had happened didn't actually happen. Then they immediately scheduled follow-up tests, at the same place, even though this particular family member wasn't even in their insurance system. (And everything was still covered 100%, since it was related to the original emergency.) I'm very happy with this hospital and recommend it to everybody. Also, the valet parking at the entrance is very very nice!