Grand Lake Mental Health Center Inc

From the first appointment, I felt safe and supported at Grand Lake Mental Health Center. They not only helped me address my mental health concerns but also guided me through the legal requirements I had to meet. Their focus on recovery, accessibility, and compassion makes them an invaluable resource for the community.

The team at Grand Lake Mental Health Center goes above and beyond to ensure everyone receives the care they need. I especially appreciate their services for the deaf and hard-of-hearing community—it’s rare to find that kind of accessibility. My therapy sessions have been impactful, and I’m seeing real progress in my mental health.

Grand Lake Mental Health Center has been a lifeline for me. The staff is compassionate, professional, and truly dedicated to helping clients work through emotional and behavioral challenges. They created a personalized treatment plan that made me feel understood and supported. I’m grateful for their commitment to my healing and stability.

Grand lake mental health of vinita Oklahoma has helped me out a lot in the past 6years that I have lived hear this town especially my counselor Debra Walker I want to thank her for always being their for me thank you Debra for all the hard work you do and again thank you

Traumatized my partner. No privacy, rude staff, disrespectful, unhelpful, and wrongfully prescribed multiple medications. If you are in crisis do everything you can to go somewhere else.

I would NEVER ever send anyone here between this facility and the one in Miami I will never trust a Grand Lake facility.

Arrived to schedule appointment. Not only did they do that, they got me right in for initial review as well as time with therapist. Outstanding service offered at this facility and I would highly recommend it!!!!!!!!

Excellent that RSS care patient with the clients , The nurses are very professional and caring The Dr. IS spot on with Medicines Love this place its helped me out many times . Thank you Staff and DR and Nurses and Therapist.

The inmates are running the facility. Mental Health care in NE Ok need an absolute revolution to focus on the patients in a timely and efficient manner

Very good place that offers helpful services to those that require them. They oversee people in and out of the community it's great that they have upgrade their building and still take care of so many. Just wish it wasn't in a less favorable side of town.

Absolutely horrible treatment from 1 male staff person (he didn't introduce his self & was holding his name badge) towards family. Threatened to call APS for verbal abuse to client from family (when none was there) but should have reported neglect on their part for releasing the client after they voiced they wanted to "hurt" themselves.

Now these people got me out of a situation that I never thought I would get out of the person got me back on my feet running again Thanks for all the help I will PRAY for all of you daily Yno name but thank you you know who you are. without your help no telling where. Í would be...ue

This is the 3rd time my son has been treated poorly after having being released from inpatient services. Was told his meds wouldn't be missed again but yet again one of his meds that he's been out of for 5 days is being refused to be refilled until he sees the Dr.for vitals. When we do go he only sees the provider on the iPad which they can do at home so he can atleast get his meds. Without this certain med is when he gets crazy and violent and they just don't care

You go through and you ask to swap teams because they can't leave you alone about a memory that you don't want to fight with yet but then they leave you without counseling for two or three weeks while you sit here and you make 20 calls up there to see who your new team is while your old team sits are in contacts you anyways but then tells you on Friday then they're no longer your team but they're on contact you on Monday to see how well you're coping with no counseling so I don't know I wouldn't give him very good review because yesterday my therapist was supposed to call me I left a message yesterday morning and Monday morning and never heard back from anyone until I called today and yet again they want me to call them back again this evening to see if they figured out anything I've been in counseling since for over 20 years and I've never been done this way so I'm just saying beware

This place was the worst experience I have ever had in my life. I arrived scared and confused and the night crew was horrific. Rude and hateful. Sherri was very rude and would not answer any of my questions. Her attitude made my intake horrible. Then when my husband called to check on me and was told when he could come get me. Then that morning came to me and accused me of telling him to get me and that they were not releasing me. She made my anxiety and depression worse then it should have been. I was just trying to get information on why and what was going on in this situation. On numerous occasions she would talk to me very rudly. In situations like this she needs to have some finesse. I even witnessed her talking about another woman openly and about her situation in front of all of the rest of us in there. She has no understanding of confidentially or privacy. This was the most horrific event of my life.

THIS PLACE IS AN ABSOLUTE JOKE. They gave me absolutely no help. They were only concerned with the addicts. I checked myself in voluntarily as I was suicidal and had a plan. I checked in at 7pm on Thursday and did not even see a doctor until 130pm on Saturday. I begged for help while I was in there and no one seemed the least bit concerned.

The staff for inpatient services were wildly inconsistent. They gave me different and wrong information each time i talked to them, before deciding to check in. I didnt end up going through with it because they were so bad at giving straight answers. They said that id be saledated and taken care of physically during my wait, when i was on the crisis line in the hospital. Then when i came to stay they said it all depended on the nurses there i was told as long as i could come during the morning i could see the doctor that day. Lies lies lies. I would have to wait the entire day and night, among tons of people, while i had panic attacks without any reassurance on if theyd take care of me. When i complained about the lack of solid information they could only say "well, we're not nurses" as if the only people in this facility that know anything, would be the nueses, AND I COULDNT EVEN TALK TO THE NURSES FOR REASSURANCE. I cant even trust they would have gotten me to see that doctor had i checked in and waited, i may have had to stay for a couple days and nights until they finally had the time or ability. Please dont go in for their inpatient. This has been ridiculous. Ive been having panic attacks alot lately, and all this accomplished was giving me another one. Do not go there.

At first I thought this place would be great since my first appointment was so nice but after that they gave me wrong information for my appointments. I took a day off work for it one but come to find out it's a different day. They also schedule appointments and never tell you so then you're considered a no call no show. I came here for help for my depression and anxiety that is getting really bad and hard to deal with on my own. It took a lot for me to even ask for help. All this place did was cause my thoughts to spiral to an even more dark place and now idk if it's even worth getting help anymore.

Had a suicidal incident, but was still completely lethargic before I figured out I woke up STUCK in a drug rehab behavioral center, confused on what was even going on and how to get my family or loved ones in touch with me or any of my information was almost impossible. The staff basically neglected me my entire first day. No one came and talked to me or explained anything to me. I had to walk around confused knocking door to door to even have someone give a second of their time to have a real conversation. For some suicidal watch they WONT let you or a staff member look in your wallet for a phone number, but let me keep my earrings and hair ties, ect, ect. They talk to you like you’re stupid and witnessing so many of them laugh at the other patients that clearly struggled with everyday normal activities such as propping up even to eat. Their idea of GROUP is kicking your chair and calling you lazy, even obviously showing I didn’t feel well at all having my stomach injected not even 24 hrs before hand. They don’t even introduce themselves or talk to you at all if they don’t have to or don’t have an excuse to avoid you. Also, super dirty inside and out, front office looks like everyone’s belongings and supplies are thrown everywhere. Even got asked if I was stupid , for not knowing how to open the door when I was locked in the bathroom and blind to my whereabouts without my glasses, ALSO still lethargic and just getting there. Was actually my first encounter there. Absolutely no activities or productive time other than sitting in a recliner or the table and watch tv. Should really take a look at the people who watch other your LOVED ones on the inside that aren’t there for medically treating them, because yikes.

My mom was just taken there last night. Her abusive bf kicked her out of her own house and called the cops on her saying she was suicidal. She tried and tried to tell she wasn’t and she was just stressed. Nobody listened to her and took his word over hers. I don’t know how long they’ll keep her, they said if she didn’t go voluntarily they’ll keep her longer. They litterally kidnapped my mother. The staff is a joke and they all need to be reviewed. Why they even sent her to a rehab facility is beyond me she’s never even touched drugs or cigarettes or alcohol. She didn’t even have a choice and was taken against her will with no allowed contact to anyone. I hope she’s safe.

Got sent there for NO reason and got ringworm while I was there. Very creepy place and they need to sanitize better and use better detergent.

IN LAYMAN'S TERMS DON'T BRING YOUR DOG TO THIS PLACE IT WAS MY FIRST AND ONLY EXPERIENCE EVER GOING TO A CRISIS CENTER I GO THERE TO SEEK MENTAL HEALTH HELP THEY TREAT ME HORRIBLY SO NO COMPASSION IGNORED ME IGNORED MY REQUEST WHEN I SAID I COULDN'T BREATHE WHEN I FINALLY WAS RUSHED TO EMERGENCY ROOM I FLATLINED BECAUSE THEY OVERDOSE ME AND GAVE ME 200 MG OF THORAZINE FIRST TIME EVER EVEN TAKING THE DRUG IN MY LIFE AND IT'S JUST A HORRIBLE PLACE AND HORRIBLE PEOPLE THAT WORK THERE AND THE WORKERS WILL CURSE AT EACH OTHER IN FRONT OF A CLIENT AND CRISIS AND NOT EVEN CARE AND I WOULDN'T BRING MY DOG THERE THEY ALL NEED TO BE FIRED AND SENT TO MCDONALD'S TO WORK AND BEING A HEALTHCARE PROFESSIONAL MYSELF I AM APPALLED THAT THE STATE OF OKLAHOMA HASN'T SHUT THIS PLACE DOWN BY NOW

If I could give this place zero stars, I would. It does not even deserve one star. Finally getting the courage to post this. NEVER go here. It does NOT help your mental health. I was FORCED here wrongfully by the hospital I went to where they lied on my name and said I said things that I did NOT say. Once I got there, to my surprise, you are in ONE big room with men AND woman. You sleep in recliners. You just get watched and judged while you are there. I believe everything happens for a reason and I believe the only reason I was sent here was to help OTHERS out at this place and show them there are people that do actually care. Other than that, this place did me no good. The therapist that I had seen during the day HUNG THE PHONE UP on my grandmother because I told her to get our lawyer and the police up here because they basically kidnap you. She hung the phone up and said "we won't be doing that." Then when I was crying from being upset she told me "You can't go home like this, you are very unstable." ALL over crying. You are forced to be a zombie basically. Nothing more, nothing less. No emotions, the better, other than being happy. This place is not good for anybody at all. I had to FAKE it till I made it to get out of there. Once I realized how to play their game, I did. No crying, make sure you eat, make sure you attend "group," act like you love it SOOO much there, do as they say, etc, etc. I watched them laugh and pick fun at the patients. I watched people being pinned to the wall and injected with GOD knows what all because she needed her insulin and y'all would not give it to her. I could go on and on and on and on but truly that should be enough to give just a SMALL insight on how this place truly is. There was a select few that you could tell actually did care about their job and their patients, but 98% of them were there for a check. I am still to this day traumatized in fear that they can just come get me anytime they please. If they were able to keep me in there against my will, whose to say they can't come back and get me? Truly and forever traumatized. This is a place for no one and I pray every night for the people that are in there.

This place treated my immediate need. Ok, then they moved me into rent house with no knowledge of what that house was. It was a trap house for 820 dollars per month, plus an extra 25 dollars per month for toilet paper. It is disgraceful that Grand Mental Health would not know.

I voluntarily went in for detox to begin my journey to recovery. I was very observant during my treatment, I read all the reviews before hand and they made me nervous about going. But I took a leap of faith and went for it, I’m ready to start my next chapter!Is everything perfect, no. But the staff (ALL of them) were very kind and accommodating during my three days there. Is it a 5 Star resort, not even close. If you go in with a good attitude, and simply be kind and courteous, I believe you’ll see quickly what I did. It’s just the beginning of the journey, not the final destination.Again, a huge thanks to all the staff that worked so hard day in and day out to help me!