Crossroads Inc

I brought a you 22 y/o female there for help all the way from Groton, they took 2 hours to do an intake just to tell her they didn't have a place for her. Sadly this young lady got her hopes up thinking she was gonna get help, instead they kicked her in the teeth, it was like busting a ballon with a pin. so, i guess they want her to go out and do more dirt in order to get help, or they just don't care about the young poeple that need help. Oh! this was not a last minute decision, she called a week ago and made this appt. today to go, she feels so let down by the system. if they need a face to face intake, then they should schedule it when they have a bed available, not send these young girls back out on the street. What a shame, when you read their mission statement.

The worst place ever! Staff very disrespectfull..rules are crazy..no consistency with the rules..their thinking is " you put your self here"! Ive been to many recovery programs i will never go back there..groups are very repetitive, just overall they suck! Cant show me 1person who will say its a great program...get out dnt go bottom line

If you get food stamps, they take them. When I was there I witnessed a lot of racial tension. The counselors are often too busy to give the individual treatment required to overcome addiction. Majority of patients are CSSD, using Crossroads as a jail diversion program rather than a rehab. This means that most people I was around all day were still getting high. It is by no means a safe environment for those looking to stay clean. In the kitchen food safety is appalling. Clients assigned to work in the kitchen are given no training whatsoever in food safety. Staff is disorganized and often combative with each other. Groups are inconsistent and unorganized. This is not a place I would recommend to someone who is serious about getting clean and doing so in a safe organized environment.

I was at the rsd in Bridgeport, I have been to one or two places over the years and this I would have to say was the worst by far. The real problem was the complete lack of professionalism on all the staffs part. Mostly a guy named Danny who hates all white and Spanish clients, and is a very underhanded person who I believe but can not prove set up a few clients including myself after having a verbal argument with him.a few people had property broken and cell phones, and cigarettes go missing after having an issue with him and no one does anything about it. The head of the program Dan I another one of the problems at this program could care less about anything other then the money the program makes. He had proof that his workers were grime balls and setting people up and refused to look at it. The counselors Laura, and Jeff were the worst I have ever seen as they felt rehabilitation was one part learning to color and one part watching movies...... If you are forced here due to court or doc you should think twice you would be better off not being threatened daily to go back to jail or have a bad report for court just for asking for help getting the things you need to transition back into the community. This is bottom of the barrel treatment from a place that cares more about getting people on meth then they do about anything else.....apt is a legal drug dealer and offers all new clients to be put on meth no questions asked as soon as u walk in the door.... in short this place will do more to put you on meth then they will to help you off drugs, 3 new clinics in a few years they love people on meth, but don't ask to walk off it at this program it's not happening...... good luck and keep away from apts new venture

The place has some improvements. My stepson has gotten the help he needed and is now free from addiction.

The Place SHOULD be closed Down!!!If you get food stamps, they take them. When I was there I witnessed a lot of racial tension. The counselors are often too busy to give the individual treatment required to overcome addiction. Majority of patients are CSSD, using Crossroads as a jail diversion program rather than a rehab. This means that most people I was around all day were still getting high. It is by no means a safe environment for those looking to stay clean. In the kitchen food safety is appalling. Clients assigned to work in the kitchen are given no training whatsoever in food safety. Staff is disorganized and often combative with each other. Groups are inconsistent and unorganized. This is not a place I would recommend to someone who is serious about getting clean and doing so in a safe organized environment.

This place some staff member is rude, says racist comments towards the patients. I was on the phone with my son and one staff was being rude telling him to hang up. My son told him give him 2 minutes he was talking to me and his kids for Christmas. He got into an argument with my son and threaten to call the police on him for no reason. Why do they allow this type of nonsense from their staff. This place suppose to be a treatment center that helps with addiction issues among other things. They suppose to encourage the patients to focus and feel better about themselves. They need to reevaluate the staff and hire more reliable, respectable employees. They have to have patience they are dealing with people that want the help and change. I hope it gets better.

I stayed for3 months it was wonderful. They teach you great coping skills and most of the staff are very nice, helpful and comforting no matter what your situation and the counselors really do care especially Dan. I've been clean almost a year thank you Apt.

Was a resident here for six months, this place was full of love, life, & loads of good help. All of the clinicians break their backs, all of the staff in general, work so hard to help you achieve your goals from within to help you achieve a surreal happiness and contention you've never truly known. Luke, Chris, and the Director all work together to trigger YOUR brain to free yourself from the demons within.