This place is absolutely useless. I was a patient there per court order. Spectrum messed up billing my insurance so many times that it resulted in missed appointments that were required by court. In the end spectrum figured out how to bill my insurance, after I stopped going there and went to the VA. Thankfully there was a direct paper trail proving Spectrum's incompetence, otherwise my legal issues would have been greatly magnified. Absolutely do not bother wasting your time with Spectrum
Founded in 1969, Spectrum Health Systems, Inc. is a private, nonprofit organization dedicated to improving the lives of individuals impacted by addiction and/or mental health disorders. Over the past forty-seven years, Spectrum has become known as an industry leader, helping thousands of individuals overcome addiction and reclaim their lives. Today, we offer a continuum of addiction treatment services across Massachusetts, including inpatient detoxification, residential rehabilitation, medication-assisted treatment, outpatient counseling and peer recovery support. Spectrum also operates a number of residential programs for the Massachusetts Department of Youth Services. And, we have state contracts throughout the country to provide specialized programming for criminal offenders with histories of substance abuse. Our mission is to provide the highest quality of services to individuals seeking treatment for substance abuse and/or mental health issues. We assist our clients in achieving sobriety, sustaining recovery, and fulfilling personal goals in order that they may lead healthier, more productive lives. At Spectrum Health Systems, we take great pride in our organization and in our
We believe that providing the highest quality service and ensuring that our actions and behaviors are always client-focused place our organization ahead of the rest. As an organization, we strive to... Show respect, patience and compassion for our clients, families and co-workers. Provide services based on best practices and leading clinical research which demonstrate positive outcomes. Understand and address our clients’ needs. Provide the highest quality of care. Assume a positive attitude and professional manner. Uphold our public trust and professional obligations. Act with integrity and consistency. Promote an atmosphere of trust and teamwork amongst fellow staff. Appreciate and value the diversity of clients, co-workers and communities. Maintain a clean, orderly and welcoming environment. Present a professional image to our clients, our purchasers and the communities in which we work. Recognize and appreciate the talent of all staff. Encourage and participate in professional development opportunities. Work in partnership with our clients, customers and communities. Operate efficiently and effectively. What we do is important — HOW we do it is what sets us apart. This distinction is what we call the “Spectrum Way."