Anew Wellness LLC

Great!

Unfortunately, in terms of service, this facility never followed up on treatment plans with me as promised after my visit. Any facility that deals with people in need yet doesn't follow through (or forgets about you)is not sufficient.

Terrible at communication with clients. Billing and handling of my insurance was a nightmare. Don't go here! Transportation services unreliable with sketchy drivers! Overall terrible experience.

Worst facility ever! Please do not go there. They will make you more crazy. They handled my child's case worst possible way. Therapist and Psychiatrist were both bad- they don't deal with the situation. Wasted our time and money, wasted my child's time. Bad!bad! Bad!

This place caused my child emotional trauma and ruined all sense of trust! I filed TEN complaints, on paper, formally. Research, visit, interview and ask others whom have used this facility before you decide to consider it. They are unprofessional and incredibly disorganized! I couldn’t receive a response to complaints, but I received a bill today, from almost 3 years ago! This is not just a poorly run business, but also a harmful one, and it is GREATLY concerning, considering it’s for mental health. They call CPS when you miss appointments or cancelOne Doctor doesn’t know what the other is doing (or prescribing)- so disappointed to see this facility still practicing.

Unfortunately the administrative staff has too many holes in the communication process. I scheduled an appointment with one of the staffers and when I didn’t receive confirmation, called up and was told I had no appointment scheduled. I reran the conversation I had with the supervisor (staffers name and all) but she basically called me a liar and said she’s the boss and i don’t have an appointment. Then she proceeded to tell me she couldn’t fit me in for SIXTEEN days (14 days after my script runs out).This isn’t the first time I’ve experienced something like this with the office. I have been in the waiting area and seen people who insisted they had appointments be turned away & made to reschedule.Beware that patience isn’t negotiable if you chose this practice. You will wait and you will get annoyed.If it wasn’t for Cynthia I would’ve left this practice months ago.

Anew Wellness is more than a behavioral health center—it’s a place of hope. The focus on both mental health and substance abuse recovery makes it a true sanctuary for anyone seeking help. The environment is warm and uplifting, and the staff goes above and beyond to ensure every person feels valued.

From the moment I walked in, I felt at ease at Anew Wellness. The founders’ commitment to creating a safe, stigma-free environment truly shows. The staff is compassionate, knowledgeable, and genuinely cares about helping each person find their path to recovery and mental wellness.

Anew Wellness is exactly what the community needs—a warm, welcoming space where healing is the priority. The atmosphere is comfortable and inviting, and the team is dedicated to removing the stigma around mental illness and addiction. I left feeling empowered and supported in my journey.