Ellenhorn

An expensive fail for our family. They made zero progress with addiction or functional objectives. Zero. Treated son like a toddler and didn't seem to have genuine interest in his succeeding.

I took my son here only to discover the unusual treatment they provide. My son had a "team" of providers that was constantly changing due to the turnover rate. He had three members of his "team alpha" thar up and quit out of nowhere. I asked why one team is called team one and one team is called team alpha and the response was so childish. The leaders of both teams count agree who would be called team one and team two so they had to make up the name "alpha" to please both clinicians. I wad shocked when I heard this. I sent my son to them only to discover they have been operating over 15 years and just recently got a license! If i had known I would have gone elsewhere.

This facility operated for years without a license from the state! When they were discovered so many employees left because of fear of hurting their career. Next time you decide to go to a place ask to see a copy of their license to practice. They were caught and there was a mass exodus with staff and patients. They didnt even report deaths of patients to the state! Trust me there are safer and better places.

Place isn't even licensed. Like literally.

I"m a big fan of Ellenhorn. We visited the Arlington location after my child was discharged from a mental health stay in a clinic and we really liked Ellenhorn's "home" and facilities---but my child really wanted to be in NYC and not live at Ellenhorn, and Ellenhorn's services were just beginning in NYC. I"m glad we had a little patience and joined their "out-patient model" as soon as they were up and running in NYC last Fall. Their team approach is very unique, from the parents' perspective and from the client's. Our child's therapist and psychiatrist, in particular, made us all feel that our child was being taken care of in a more holistic and informal way than you'd find elsewhere. Where else can a child have a therapy session in the comfort of a coffee shop, an AA meeting or bicycling in Central Park? And I didn't have to wonder or coordinate the professionals who were talking with each other about my child's care; they worked together seamlessly and effectively and made my child feel truly heard. Now that my child has returned to college and is doing quite well, the relationship with the therapist has continued via Skype and some in-person sessions back in NY. The lack of 5 stars in my review is because the services ARE very expensive---and submitting to insurance is not easy. Eventually I did get a decent amount of direct services reimbursed by insurance though and we certainly don't regret the decision to work with Ellenhorn!

I would not recommend this place. It's not worth the price. Believe me it is pricey. A lot of the staff will feel like overbearing parents. It's set up, so they treat us like children. I get the feeling that, these people are more given instructions, like operating a machine than dealing with people. I'm not sure they're given extensive training, screened, or require much qualification.Some can be cool to hang around with, even seems more like friends than staff. Some are just awkward though. Even, worse, some act like they're the law or something. You have to tell them where your going, and, have your phone, so they can check in. They check in excessively too. Many teens aren't on such short a leash, let alone adults. I went out with my friend for the day, said I'd be a while. They even packed meds for later. I didn't tell them, but I figured if they call they 'd leave a message like they usually do.I get back, well before curfew, and they've already called my parent... And the police. Thankfully he, was a cool guy, very polite, kind, and professional. He just asked if I was, safe and stuff. He showed great patience, considering the nonsense he was called over for. I have much respect.There's more with such a fascist system, you would think they would get the important stuff down like meds. The nurses, have messed up my dose many times, and bear in mind they come ever day, with only 24 hours worth. I'm on them all the time, and sometimes my reminder fall on deaf ears, and it's too late, and that's it I skip a dose. Yet, they're such busy bodies of who's where, and doing what. They randomly, and frequently search rooms, with out suspicion of illegal, or dangerous possessions.I have a tough situation here. It's supposed to be voluntary, but don't have a place to go. It was pretty rough at home, and my parents had no patience. Now they think they're doing me right by sending me here. often, sleep, or smoke cigarettes all day long . This place doesn't help. Plus my parents, are confused themselves.They never knew what to do with me. They so desperate,to buy into this, and clueless, what to look for.As far as the founders, I don't see them as much, as others. However, Dr. Prakash is narrow minded, and is disrespectful, to opposing views, and honest questions. I had a bad experience with physiology, and have legitimate concerns. Dr. Ellenhorn is much more open minded, and sensitive to me. He listens, and doesn't assume, and push an agenda. He seems to get people better than her, who treats people like textbooks. However most decisions are made by people under them. You have your own team, and their "individual" care can suck. It's not personalized for me at all. It's just a pain.It's so complex. I know I wrote a lot, but write any question in the comment. I'm sure others who went hear would be happy to answer, as well. Also message me if you feel like it.

Prakash and Ellenhorn helped me build a better life.I couldn't be more grateful.What makes it special? The people, first and foremost. The staff is talented, diverse, and flexible. They have the best psychiatrist in the Greater Boston area, Matt Bernstein. If you or a family member is really struggling with mental health issues, he will help you. Their personal trainer, Nick, is totally inspiring. The residential staff is fun and supportive. And their family therapist, Darren--not any easy job, by the way--never puts people on the defense.Finally, the treatment program is pretty cutting edge (they are always trying to find a better way to do things). The team approach gives you lots of opportunities to connect, grow, and plan for a better life.I couldn't recommend P & E more highly.