I wasn't a resident but the spouse of someone who chose rehab of her own free will, so I can't speak to her experience. I can only speak of my own. I attended the four hour Family Education Program, took notes and even questioned those giving the presentation repeatedly. On the subject of cigarettes and money for the card I was told clearly not to send more than would cover a carton of cigarettes. Since the Retreat was over an hours drive, I planned to go home, figure out the cost of a carton of cigarettes, and place it on her card. When I told those teaching the FEP my plan, the quickly and strongly encouraged me NOT to give her the entire amount at one time. I clarified that we were talking about my wife, not my daughter, and was told that because she is an addict (alcoholism) I should treat her the same as a kid, and control all of our finances for a year after she got out of rehab. The next day, she called for one of our ten minute speaker conversations wanting more money. I tried to explain what I was told about money for cigs and her outreach coordinator got on the phone and explained that I was mistaken. She said this is front of my wife. Not wanting to be the bad guy, and totally supporting my wife's rehab I agreed to putting a small amount on the cashless card. Then proceeded to email both outreach and her therapist about my concerns. I never got an actual response to my questions, just defensive emails designed to cover their own actions. In addition, when my mother passed away, there was no communication between weekend and weekday staff regarding funeral visitation resulting in a drive to Lancaster for our family session when I thought I was driving there for visitation. They may or may not do well by the addicts. They are unprofessional and inconsistent with families.
Retreat at Lancaster County is a premier addiction treatment center providing innovative drug and alcohol addiction programming. We are a private and fully accredited rehabilitation center located on 24 scenic acres in Pennsylvania. We customize individual treatment and recovery programs for each patient and offer a holistic approach focusing on the whole
rather than just the disease of addiction. Retreat at Lancaster County is a fully accredited rehabilitation center and accepts most insurance plans. This allows us to provide the highest quality of care and treatment while still remaining affordable. We offer high-end accommodations and modern amenities providing the highest level of comfort.