Counseling Associates, Inc. Reviews, Complaints, Cost & Price - ,

Counseling Associates, Inc. ,

Facility Rating:

Dr Raza and Monica Ruckle are absolutely amazing. I have been here 12 years. Dr Raza and Monica truly care. I wouldn't go anywhere else.

About Counseling Associates, Inc.

Counseling Associates, Inc. (CAI) is accredited by the Arkansas Division of Behavioral Health and CARF (Commission on Accreditation of Rehabilitative Facilities), an international accrediting agency to provide mental health and substance abuse services to the residents of a six county catchment area (Conway, Faulkner, Johnson, Perry, Pope and Yell). CAI accepts Medicaid, Medicare, private insurance, self-pay, and other funding sources as the person qualifies. 6 CAI’s philosophy states any psychiatric disorder and/or any substance use disorder may occur in any person, regardless of age,

or socioeconomic status. Effective responses must be tailored to the needs of the consumer, instead of consumers needing to fit the specifications of the program. Integrated, continuous treatment relationships, using evidence based interventions, should be developed to support the consumer with a balance of appropriate interventions and care. The system should be created utilizing existing services and programs as much as possible, with matching of programs to individual needs to ensure opportunities for meaningful choice and empowerment at each point during the course of treatment.

Listing Type

  • service not providedDetox Facility
  • service not providedInpatient Rehab Facility
  • service providedOutpatient Facility
  • service not providedTherapist/ Counselor/ Psychologist/ Psychiatrist
  • service not providedIntervention
  • service not providedSober Living
  • service not providedMethadone Maintenance Clinic
  • service not providedPain Management Program

Payment Methods

  • service providedCash
  • service providedCheck
  • service providedCard
  • service not providedScholarship
  • service not providedState Funded
  • service providedState Insurance
  • service providedPrivate Insurance
  • service providedPayment plans
  • service not providedOut of Network Insurance
  • service not providedIn Network

Treatment Model

  • service provided12 Step
  • service not providedSMART Recovery
  • service not providedFaith based
  • service not providedHolistic
  • service providedDual Diagnosis

Phone: 501-450-2385
Location: 350 Salem Road, Conway, AR, United States 72034

Therapy Sessions (Outpatient)

  • Both

Mission Statement

Counseling Associates, Inc. exists to provide a full continuum of innovative, community-based behavioral healthcare services to enhance the quality of life for individuals in our community. Fundamental beliefs of the organization are that services should be easily accessible, cost-effective, evaluated for improvement, culturally sensitive and client and family centered.

Write a Review



Missa H.

August 26th, 2016

Dr Raza and Monica Ruckle are absolutely amazing. I have been here 12 years. Dr Raza and Monica truly care. I wouldn't go anywhere else.

Alana R.

June 12th, 2016

The only reason I'm giving them one star is so that I can write this review. I went here for almost a year after my husband passed away and I ended up missing too many appointments (I have a 3 year old) and had to wait six months to come back. I finally got scheduled for in April 2016 for may 10th appointment. Lady calls me and asks if I want a sooner date so of course I said yes at the time but changed my mind and called and asked to keep my original appointment. When I get there may 10th they tell me I missed my appointment and I have to reschedule and can't be seen until June 17. Mind you I have a 4 year old now and I'm almost 40 weeks pregnant due on June 9th. So yesterday I confirmed I would be there at 830 this morning bc I really need to talk to someone and get my therapy going again. I have had maybe 8 hours of sleep in the past 3 days and this morning I tried to sleep for an hr and ended up over sleeping not hearing my alarm and woke up at 8:22. I called and the lady I originally spoke with said to talk to raquel abd that she would understand my circumstances. WRONG! This woman was rude and sounded very agitated. Told me I had missed 5 hours of intake time 2 the first time I 'missed' and then 2 this time...that's only 4 but ok and said I have to wait another 6 months. Didn't try to reschedule me with a different counselor that could do their intake in the afternoons or even try to see where I was coming from. Its three strikes you're out not two so where's my third? This lady has no idea what I'm going through nor does she care so why work at a place like that? It's just like working in a nursing home by you don't like elderly people. It's a damn good thing I'm not suicidal and I feel sorry for anyone that has been turned away from a place that is supposed to 'help' you.


Counseling Associates, Inc.