AltaPointe is a callous and inhumane place to seek mental health treatment. You are just a faceless number to the clinicians, technicians, and administrative assistants there, especially at the Gordon Smith, Stanton Road Alta-Pointe facility, where I unfortunately get my mental health treatment. They also have no appreciation for those clients in recovery from substance abuse, like me. Their indifference and ignorance of substance abuse could fill volumes of books, if ignorance could be recorded, and it can't. None of the staff, including therapists, smile there, and their contract clients, like Mobile Probation, take priority over individual clients. The therapists will cancell your appointment if they are short staffed for their preferred contract clients. Individual clints are treated like second class citizens at AltaPointe. They are chronically understaffed, for all of their clients, especially individuals, and for medication prescriptions, you see a nurse, not a real Doctor, as they are too cheap to hire a psychiatrist, and that young inexperienced nurse, just types in information as you just sit there, as he asks you heartless questions, without eye contact, as if he is talking to a robot, not a human being. Erin, a clinical supervisor at AltaPointe, is actually a talented therapist, but she lies to clients, like me. She told me when I moved back to Mobile that she would see me again as my therapist, and then she said she would not, with a very flimsy excuse for doing so. So says, I, Douglas Gauld, AKA, Doug E. Fresh.
If you can afford a private psychiatrist and therapist, by all means, seek that treatment, not the impersonal and mean spirited and malicious therapist, nurses, and administrative assistants that make up the malevolent entity, AltaPointe.