PASSages/Thayer TSS
12 Queen St
Worcester MA, 01610
As a post-detox Clinical Stabilization Service (CSS) program, PASSages provides intensive, community based, short term (up to 30 days), residential, group, and individual treatment for individuals in the early stages of substance abuse recovery. The ... Read more
About this Facility
As a post-detox Clinical Stabilization Service (CSS) program, PASSages provides intensive, community based, short term (up to 30 days), residential, group, and individual treatment for individuals in the early stages of substance abuse recovery. The program serves adult men and women; length of stay is based on medical necessity. While in the program, individuals gain stability and the necessary skills to assist in transitioning to a substance-free lifestyle. In addition to intensive clinical treatment, PASSages also provides case management services to assists individuals with developing comprehensive aftercare plans. In receiving its 3-year accredidation from CARF, PASSages was commended for its "caring, dedicated, and enthusiastic staff."Thayer Transitional Support Service (TSS) program is a step-down program that provides inpatient substance abuse treatment and transitional support. The TSS program has expertise in providing stabilization services that act upon clients’ motivation for change and enable clients to consolidate and build upon the gains they have already made towards their recovery. The program is staffed 24 hours a day; case managers and nursing on staff are available to assist with any client’s physical or practical needs.The TSS program’s main goal is to prepare clients to transition into the community and connect them with appropriate community resources so that they will be in the best position to remain sober once discharged. In order to achieve this goal, the TSS program provides all clients with continued substance abuse treatment in a safe environment and its intensive psycho-educational groups and case management services provide clients with the tools they need to stay sober in the community.In addition, TSS uses an individualized approach to treatment in which all clients have their own personalized treatment and recovery aftercare plan based on their needs. The treatment and aftercare plan integrates components of the AA/NA social model, Motivational Interviewing, Life Skills Development, and Substance Abuse Psycho-education, as well as Health and Wellness initiatives.
Payment Methods
Cash
As a simple and direct way to take care of the cost related to treatment, cash payments are accepted at this treatment center.
Check
For individuals more comfortable with traditional payment options, this facility is accepting both personal or cashiers checks as a payment form.
Card
Offering modern and secure payment options, various cards are accepted here to offer convenience and flexibility to the patients.
Scholarship
With a commitment to make treatment accessible, scholarships are offered for individuals in need but are facing financial challenges to afford recovery.
Private Insurance
This treatment centers is working together with various private health insurance, to ensure that the optimal service is provided for each policy.
Payment plans
Financial constraints can happen, but do not have to restrict your access to treatment. This facility is offering customizable plans with manageable installments so you can fully focus on your recovery.
Treatment Model
12 Step
Dual Diagnosis
Length of Stay
Other
Setting (Inpatient)
Residential
Gender Inpatient
Coed
Contact Information
Patient Reviews
Customer Reviews
Select a row below to filter reviews based on the average customer rating.
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Adam W
10/24/2021
I've been to treatment centers a dozen times and this was by far the worst experience of them all. There were flies all over my room, mice and mice droppings, spiders... Then there was the fighting, literally, in the bathrooms. I saw one man have his arm rebroken, with his bone sticking out of his skin, and another young guy had his nose punched all the way to the other side of his face! They only kicked out the people who lost the fights and not the ones who started them for some reason which made it really awkward for everybody who had to continue living amongst the antagonizers. I'm a diabetic and they didn't offer me any kind of diabetic meal option, the list that you would sign up to get your medications was never followed and it was extremely frustrating trying to get your meds because everybody was fighting each other over who was going next, somebody smoked a cigarette in one of the bathrooms so we had all of our belongings and our rooms completely tossed three times just in the two weeks that I was there. It was like we were in jail or prison or something. When somebody asks the staff running the group, "why don't you put that much effort into helping us get further treatment rather than trying to bust people for smoking one cigarette?" the response we received was it was all about money! They actually came right out and said that to us!! After I finally got transferred to a different hospital, I discovered that some of my belongings had been stolen. It was by staff members because they were the only ones who had access to the storage room, where my Bluetooth headphones (2 pair), electric razor, anY v yd bags of sugar-free candy were stored in my bag. I know for a fact because I listen to the headphones on the way there and stopped at a CVS where I bought brand new bed trimmer and the candy. Yet when I left all of that stuff I just mentioned was missing. I'm still trying to get it back or get some compensation for my lost items. So if you are thinking about going to get help here, you'd be better off in a Tijuana prison seriously.
Adam W
10/24/2021
I've been to treatment centers a dozen times and this was by far the worst experience of them all. There were flies all over my room, mice and mice droppings, spiders... Then there was the fighting, literally, in the bathrooms. I saw one man have his arm rebroken, with his bone sticking out of his skin, and another young guy had his nose punched all the way to the other side of his face! They only kicked out the people who lost the fights and not the ones who started them for some reason which made it really awkward for everybody who had to continue living amongst the antagonizers. I'm a diabetic and they didn't offer me any kind of diabetic meal option, the list that you would sign up to get your medications was never followed and it was extremely frustrating trying to get your meds because everybody was fighting each other over who was going next, somebody smoked a cigarette in one of the bathrooms so we had all of our belongings and our rooms completely tossed three times just in the two weeks that I was there. It was like we were in jail or prison or something. When somebody asks the staff running the group, "why don't you put that much effort into helping us get further treatment rather than trying to bust people for smoking one cigarette?" the response we received was it was all about money! They actually came right out and said that to us!! After I finally got transferred to a different hospital, I discovered that some of my belongings had been stolen. It was by staff members because they were the only ones who had access to the storage room, where my Bluetooth headphones (2 pair), electric razor, anYyd bags of sugar-free candy were stored in my bag. I know for a fact because I listen to the headphones on the way there and stopped at a CVS where I bought brand new bed trimmer and the candy. Yet when I left all of that stuff I just mentioned was missing. I'm still trying to get it back or get some compensation for my lost items. So if you are thinking about going to get help here, you'd be better off in a Tijuana prison seriously.
Rob D
06/03/2021
I spent 13 days here waiting to get into North cottage. Absolute nightmare. Completely indifferent staff treat you as subhuman. I had a tooth infection I couldn't even get salt for. Mail sent to me disappeared. Rats come into your room at night through the heaters. Don't even get me started on the smell. No recovery here.
Debbie Surrette
01/30/2021
Heard about passages thru my son,is he going to be able to get a bed in March?
Mustapha Benzohra
01/11/2021
HORRIBLE. Did 15 day treatment there and still sober but I would not be surprised if their success rate was not good. Neglectful staff with the exception of a few. Horrible treatment of patients. Horrible place. Do not go there if you really want to get sober. It’s a homeless shelter not a F****ing rehab center
Heickmann C.
01/25/2020
trained to assist professionals who need urgently very good the best.
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