Options Behavioral Health System

There were faults, obviously. Sometimes you feel as though the staff doesn't care, but with the time I spent rhere and the open mind I gave it, I could see they were doing their jobs. a lot people seem to leave unhappy, I think it's because they leave too soon. I believe they have care plans and those plans have to reach the end goal for them to be significant, most just want out.It was very clean. Miscommunication between levels of staff were rhe biggest issues. You can tell the money people should talk to the workers in the rooms and listen to their ideas FAR MORE OFTEN. I guarantee miss bigwig is more easily replaced. It's a miracle the staff keeps things as smooth as they are.Two weeks I spent there and I basically had to be dragged out. The staff is amazing, the food is usually excellent (catfish? Fried chocken? Ruebens? Thry had goulash for Gods sake lol and usually dofferent options for food! With a damn salas bar!) and after two weeks I'm more centered and in control of myself than I've ever been. Cant wait to see how my future goes.I will say some upper management, most likely the money guys, seem cold and uncaring. As I left some suit told staff that it was policy to not have hoodies. I got angry, asked how in the hell people would be able to go outside in November without their hoodies. No response.. asked louder, she ignored me and repeated herself to staff. I could imagine her thinking 'uh.. one of 'them' is addressing me, someone please like, deal with it? Help? Wheres the help? Do yoir job and shut him up' Patients and staff had the idea to cut the hoods off, the suit showed no emotion on the subject and offered no solution.You could see the pain in Dashon and Hannahs faces knowing they had to enforce that rule. Even though it happened in front of them, patients got annoyed with staff. I reminded them it wasn't staffs fault and they understood,but seeing Dashon struggle with communicating with a girl who barely knew English and seeing the worry and stress in his face? Pain even, he was offered no solution. It broke my heart. They had to tell patients they had to freeze. You don't get to pick out your clothes usually before you leave to in house psychiatric care. what in God's name? I shouldn't feel bad for the workers. I doubt they get paid for the good they do.The staff are angels in my opinion, even when they're assholes. They rarely lose ther cool. I wish i could list them all but name one and I'd tell you they're amazing regardless. Special shout out to Anthony. He was there for me first and gentle and kind while I settled in. Infinite patience. Spends his own money on patients, and works them like magic, he has a gift for sure. Seriously not trying to cut anyone out but I'd go on for another 1000 characters, you all were awesome.And 'Matthew' and other therrapists seem extremely phony at first but they have to communicate with all kinds of disabilities and don't know what to expet from you. By the end, I was convinced M was a damn genius, even if he still seemed to try just a little bit too hard. He hit some notes with me, that's not a common thing. I didn't spend as much time talking to him as I would have liked, but I dare not judge the workings of a therapist. The unit I was in was so varied in disabilities, it was chaos but they handled it well.Again, special shout out to the staff. They deal with terrifying situations with such grace and little appreciation. This isn't a weird attachment I've gaoned, ive just seen a lot I couldn't handle, most humbling experience in my life. Seeing beautiful 'Miss D' wipe down mess after mess that could have easily been avoided with the same warm smile and 'no problem, I'll get you another coffee even though I just walked out of the kitchen, put on gloves and started scrubbing the table@' not even a sarcastic fake annoying smile, but you usually feel like they enjoy being there... mostly... if they get annoyed you deserve it or it was a misunderstanding, heh.As you can see, options was a major deal for me. Try it, you might be surprised.

Options is not a good place to go to. The staff were rude, the doctor there didn't know what he was doing, and in general, the place was just awful. They didn't help me or prepare me for anything. I had to lie my way out of there because it was so bad. Don't send your child there please

I got a lot of help here. Yeah the food was gross and it took me more then once to get the help I needed. But isn't that what it takes? Not giving up? Not throwing your life away because you feel there is no cure for yourself? I got the help I needed and I hope anyone that needs help goes here... the staff there were amazing and I miss them bunches.. I don't know where I'd be if I never went there.. actually I do.. I'd be dead... so thank you options for the great journey I had while getting treatment.. and thanks to the doctors I found my disorders, and as for the staff big hugs because no matter how much bad stuff happened there you never held grudges.. and plus listening and dancing to the radio was pretty lit ??.

Pitiful filthy place you can't take showers even though all staff was told this. Showers are beyond too hot actually scalding hot to the point it burned your skin! Dr is a total joke! It's more like a prison than a place to get help. I would not recommend anyone going here. A waste of time for someone to get true help! Think it should be reported which I definitely plan on doing. On the plus side techs are the only ones who care and try to help and a couple of therapists!

My son is now 11 and suffers from psychiatric breaks. He was transferred to this facility about a year and a half ago. He has had 5 psychiatric stays in total and this is by far the worst. First off they accepted my son knowing they were not equipped to take care of him. I was told by 4 different employees that they should have never accepted him. The first time I got to visit my son he had been there 3 days. He obviously hadn't had a bath sense he had arrived. He reaked like urine and was so dirty and was still wearing the same clothes he arrived in. If that wasn't bad enough. When my son saw me he grabbed me to tight and just cried and wouldn't let go told me about how mean the other kids were and how the staff wouldn't do anything about it. My son at 10 years old was thrown in with a bunch of teenagers that had behaviour problems. He was neglected, abused verbally, and is still to this day completely traumatized by the whole experience. My son is scared to tell me how he feels now and when he is hearing voices or wants to kill himself all because a selfish bastard wanted to make a few more bucks. DO NOT TAKE YOUR LOVED ONE TO THIS FACILITY!! They have no compassion or love for mankind in general. It is a horrible place and my son suffers still a year and a half later.