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Intensive Treatment Systems

651 W Coolidge St
Phoenix AZ, 85013
2.0
(6 Reviews)

Intensive Treatment Systems (ITS) is a CARF accredited, outpatient substance abuse treatment program providing Medication Assisted Treatment (MAT) to patients who are affected by Opioid Use Disorder, or opioid addiction. The primary treatment objecti... Read more

About this Facility
About this Facility'+'+
Intensive Treatment Systems (ITS) is a CARF accredited, outpatient substance abuse treatment program providing Medication Assisted Treatment (MAT) to patients who are affected by Opioid Use Disorder, or opioid addiction. The primary treatment objective of ITS is to help patients free themselves from the dysfunctional pattern of opioid abuse through the use of medications such as Methadone as well as counseling and case management services.Ultimately through the use of medication, counseling, and case management services, it is our goal to guide patients toward a drug-free lifestyle with improved personal and vocational functioning. Medication services are provided and closely monitored by qualified medical staff, who emphasize safety and a comprehensive approach to the patient’s treatment. Counseling and case management services are provided by addictions professionals who utilize Motivational Interviewing and other evidenced based practices to ensure exceptional recovery-oriented and patient centered treatment. ITS provides services through Arizona Department of Health Services, Arizona Health Care Cost Containment System (AHCCCS), Substance Abuse Block Grant (SABG), Mercy Maricopa Integrated Care (MMIC) and self payment.ITS is in process of developing a Cultural Competency Committee which will assist in identifying and implementing the most culturally competent services to our patients. The Cultural Competency Committee will provide outreach to the community and seek to provide the most culturally appropriate services. One step ITS has recently taken toward this goal, is in hiring a Community Outreach Director. ITS is also reaching out to other providers to partner in providing culturally competent services. ITS seeks to employ a diverse workforce and is open and accepting to all cultures.
Payment Methods
Payment Methods
Alcohol Use Disorder
Cash
As a simple and direct way to take care of the cost related to treatment, cash payments are accepted at this treatment center.
Treatment Model
Treatment Model
Alcohol Use Disorder
12 Step
Therapy Sessions (Outpatient)
Therapy Sessions (Outpatient)
Alcohol Use Disorder
Both
Contact Information
Contact Information'+'+
Patient Reviews
Patient Reviews
Customer Reviews
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Mark Canavan
07/06/2021
I have been an unfortunate patient of Intensive Treatment Systems for 3 years now. I have been on 26 methadone clinic in 7 different states. Not proud of it, but it is the truth. Another truth would be Intensive Treatment Systems is the most reprehensible, dysfunctional sham of an organization masquerading as a healthcare provider that I have EVER had the misfortune to be within a yard of their darkend door. These unscrupulous incompetents cannot provide even the most basic of care without screwing your entire day, jeopardizing your recovery or both. As I tell anyone who will listen, if you have ANY other choice, I BEG you to go ANYWHERE else. I.T.S cannot be relied upon to keep paperwork in order or at all. They will not remember important Treatment related facts, requests or obligations. They do not adhere to their own policies let alone federal law. The very setup and operation of their facility at 75th is contrary to all other 26 clinics and common sense. Every other clinic I have seen let alone been on has the dosing windows separate from the waiting lobby. This is to separate those who need to dose and leave and those who have problem after problem to address. Those just trying to get their medicine and leave are thrown in with new intakes and wait for patients who must see the doctor and those waiting to ask where their ride is etc etc etc. NO WHERE ELSE IS IT LIKE THIS. Take your sanity somewhere that actually cares that they do things right and cares about you, because I'm telling you this place does does not. You will spend week upon week desperately trying to get them to remember to do something regarding your case. You will remind them daily and they will still forget to accomplish whatever it was that you asked, but most aborent they will then punish you for the exact thint you had tried to remind them to do week upon week. I'm not joking for effect. I'm not trying to hope they will see this and fix the error of their ways. No, I'm doing this in order to save just one person from signing up at I.T.S. thinking they've come somewhere to get help from the problem of opiate addiction. THEY WILL NOT GET IT HERE. If they were just horrible like every other methadone clinic I would not bother with this. THEY ARE SO MUCH WORSE. Any praise you see for them come from the court ordered folks. They have signs begging for positive reviews in the lobby and they have gotten them from the people who aren't on methadone but were ordered to get a drug eval by a Maricopa court Judge or something like that. Those people are not there of their own free will and the owner has exploited this fact. Look at the Google reviews and you will see that no one responds to the complaints and all the compliments are anodyne repeated drivel by people who are not doing it of their own prerogative. So, to sum up: most methadone clinics are Kafka like beuracracies while I.T.S. is a living nightmare that has put my worst fears of being dependent on repugnant, forgetful deplorable dope dealers to shame. I have never given these guys a dirty test in the 3 years I have been on and yet they treat me this way. What do you think they're going to do to you who is new to being off dope and may have a whole host of problems to deal with? They're going to trample all over you and the first time you do something good, like give them some clean U.As for the first time in your life, they're going to loose the test results. Or claim you didn't provide enough fluid tho you know you did. Or loose the paperwork. Or the cavalcade of new counselors you'll get saddled up with every time one of them quits, which is repeatedly. One sign of how bad this place is, is the revolving door of emoyees. It's not a retention problem. It's a, you can't even pay people to spend a second inside that place problem. I tripple dog dare a single member of management to respond to this. They can't and they won't. They don't have the guts, the facts or the verbal skills to refute anything I've ever said about them. I've left negative reviews and warnings in every forum I can find that even mention the word methadone in them. And I will continue to warn people away from I.T.S in Glendale Arizona until I spit out my last dying breath. PLEASE DONT GO.
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Mark Canavan
07/06/2021
I have been an unfortunate patient of Intensive Treatment Systems for 3 years now. I have been on 26 methadone clinic in 7 different states. Not proud of it, but it is the truth. Another truth would be Intensive Treatment Systems is the most reprehensible, dysfunctional sham of an organization masquerading as a healthcare provider that I have EVER had the misfortune to be within a yard of their darkend door. These unscrupulous incompetents cannot provide even the most basic of care without screwing your entire day, jeopardizing your recovery or both. As I tell anyone who will listen, if you have ANY other choice, I BEG you to go ANYWHERE else. I.T.S cannot be relied upon to keep paperwork in order or at all. They will not remember important Treatment related facts, requests or obligations. They do not adhere to their own policies let alone federal law. The very setup and operation of their facility at 75th is contrary to all other 26 clinics and common sense. Every other clinic I have seen let alone been on has the dosing windows separate from the waiting lobby. This is to separate those who need to dose and leave and those who have problem after problem to address. Those just trying to get their medicine and leave are thrown in with new intakes and wait for patients who must see the doctor and those waiting to ask where their ride is etc etc etc. NO WHERE ELSE IS IT LIKE THIS. Take your sanity somewhere that actually cares that they do things right and cares about you, because I'm telling you this place does does not. You will spend week upon week desperately trying to get them to remember to do something regarding your case. You will remind them daily and they will still forget to accomplish whatever it was that you asked, but most aborent they will then punish you for the exact thint you had tried to remind them to do week upon week. I'm not joking for effect. I'm not trying to hope they will see this and fix the error of their ways. No, I'm doing this in order to save just one person from signing up at I.T.S. thinking they've come somewhere to get help from the problem of opiate addiction. THEY WILL NOT GET IT HERE. If they were just horrible like every other methadone clinic I would not bother with this. THEY ARE SO MUCH WORSE. Any praise you see for them come from the court ordered folks. They have signs begging for positive reviews in the lobby and they have gotten them from the people who aren't on methadone but were ordered to get a drug eval by a Maricopa court Judge or something like that. Those people are not there of their own free will and the owner has exploited this fact. Look at the Google reviews and you will see that no one responds to the complaints and all the compliments are anodyne repeated drivel by people who are not doing it of their own prerogative. So, to sum up: most methadone clinics are Kafka like beuracracies while I.T.S. is a living nightmare that has put my worst fears of being dependent on repugnant, forgetful deplorable dope dealers to shame. I have never given these guys a dirty test in the 3 years I have been on and yet they treat me this way. What do you think they're going to do to you who is new to being off dope and may have a whole host of problems to deal with? They're going to trample all over you and the first time you do something good, like give them some clean U.As for the first time in your life, they're going to loose the test results. Or claim you didn't provide enough fluid tho you know you did. Or loose the paperwork. Or the cavalcade of new counselors you'll get saddled up with every time one of them quits, which is repeatedly. One sign of how bad this place is, is the revolving door of emoyees. It's not a retention problem. It's a, you can't even pay people to spend a second inside that place problem. I tripple dog dare a single member of management to respond to this. They can't and they won't. They don't have the guts, the facts or the verbal skills to refute anything I've ever said about them. I've left negative reviews and warnings in every forum I can find that even mention the word methadone in them. And I will continue to warn people away from I.T.S in Glendale Arizona until I spit out my last dying breath. PLEASE DONT GO.
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Anonymous
09/03/2019
They are heartless and rude, the worst clinic I have attended.. Do NOT go here unless you have to!! They are not here to help you move foward, just a place to get your dose not help...
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Andrew E.
07/30/2018
This place really sux they made me soon contracts and do hair sample tests breathalyzers and blood tests horrible experience
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Jessica W.
06/17/2018
So I Was Super Scared Of Reaching Out For Any Help AT ALL!! BUT I gotta say These People Made It Super Easy To Get Help! THEY ARE AWESOME AND I FINALLY GOT THE HELP I NEED! NO JUDGEMENT AND EVERYONE WAS DEFINITELY OPEN TO MY SITUATION AND UNDERSTANDING!!!!I definitely recommend this place for ANYONE in need of help! Please get Help! It will change your life Honey! Sincerely -Jessica L.Williams aka Bubbles
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Adriana D.
11/08/2017
Those that are complaining if you can't take a breathalyzer or drop a UA then maby ur not ready to get help lol if ur dropping clean there shouldn't be a reason to complain and they only make you drop if you miss a dose
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