Centennial Peaks Hospital

Staff was fantastic really helpful. Only thing is I came out without my silver reikel practitioner bracelet

My best friend's has claimed his life back due to this center. The staff and support staff has saved his life. I watched this brilliant and intelligent Young man grow up and who knows why your life becomes unraveled. As I also have personal experience with my father's stepson, I know that all Hospitals are not the same. He now is ready for the rest of his life with all the tools he needs to succeed. Both my best friend are thrilled to see the new man he has become.

Terrible place. Not a treatment center. Some nursing staff and one doctor are downright unprofessional bordering on criminal behaviors! Abusive on many levels. Get yourself checked from head to toe if you feel worse coming out from there, and/or bleeding anally or vaginally!!! Scariest place ever! They will prolong your stay to bill your health insurance for more costs especially if you have Medicare or Medicaid!File complaint with Louisville Police and with Medical Review Board , DORA!! Don’t let them continue with their abuses.

Terrible place!!! Criminals! There are criminals posing as nursing staff&/doctor(s) in there. Abusive on many levels..it is Not a Treatment facility! Patients are worse after stating there. Will prolong your stay to bilk your insurance especially Medicare or Medicaid recipients! If you are bleeding below your what for no reason, get checked at a different hospital for sexual assault just in case and as a precaution!! File complaint with Louisville Police and with DORA!!

I recently spent ten days at Centennial Peaks, and I must say, it was one of the better hospitals I've been to. Sure, there are things that could use some improvement, but there is no such thing as a perfect hospital. My overall experience was very positive. I did not have any problems with my doctor (Dr. Fuller) and found him to be helpful and caring. He listened to what I had to say and we worked together on getting me better. I also found the staff to be caring and helpful, with a couple of exceptions (Sue and Noel). Those two were arrogant and condescending, not to mention rude. I submitted grievance forms for both of them, which were promptly taken care of. I saw Dr. Fuller every day, but the medical doctor only once. The staff had injured my shoulder on my first day there, so that I could not move my arm. The medical doctor said they would keep an eye on it, but that never happened. He also put in an order for icepacks, that never happened either. One member of the night staff made it her mission to hunt down an icepack for me, for which I am very greatful. Lack of medical care is nothing unusual for a psych hospital though. That also goes for the quality of food. It wasn't that bad at Centennial Peaks, it was kinda hit or miss. Definitely much better than what they feed the patients at other hospitals. The rooms are nice, and the beds are surprisingly comfy. The night staff tends to get a bit sloppy with their 15 minute checks. They need to keep a better eye on their patients. The med nurses are great and really pay attention. I did not get wrong meds there, even once. Everything I needed was taken care of right away. The groups were mostly helpful and held by knowledgable staff. Of course there were some duds, but again, nothing unusual.All in all, I felt well taken care of. I would not mind going back.Among all the many hospitals I've been to, I would rate Centennial Peaks second place, only behind Highlands Ranch in Denver.

Thank you staff, you saved my life. Dr's, Nurses, Counselors all awesome. I was there 7 days the best doctors nurses counselors I've ever come across I just want to thank them all in the 700 unit. Plus the food was great...Tommy B

This place is a disgusting excuse for a health care facility. The care they provide is ATROCIOUS and borderline criminal. In my experience, they outright DENIED prescribed medications without any explanation whatsoever. My family member was subjected to a 4 hour panic attack, during which the staff simply refused to provide them with the needed medication to counteract the attack. My family member is a vegetarian, and their diet was simply not accommodated, leaving them without anything to eat whatsoever for over 36 hours, and the staff not only didn't care, but most likely didn't even know as they do not keep track of patient's eating habits. When my family member inquired about her blood test results, she was told that information was 'confidential', which is ILLEGAL. It was completely impossible to extract information from the Nurse Manager, Mona, regarding their care plan, their doctor's name and contact information (she only saw her doctor for TWO 5 minute periods in the week that she was there, and yet he tried to extend her stay without explanation to anyone. We have since determined that his name is Dr. James Baker), it was impossible to get their social worker to respond to repeated requests for information, either to us, the family, or to them, the patient! In fact my family member never even met their 'assigned' social worker, Katelyn during their entire INCARCERATION here. They held them past their 72hr holding period, without explanation, despite their VOLUNTARY status there, and promises from the Nurse Manager, Mona, that they would be discharged promptly. The staff that we did interact with literally LIED to our face about a conversation 3 of us had with her THE DAY BEFORE, claiming she did not say what she plainly did, and we all recalled the same way. She tried to blame it on a subordinate nurse. We were ushered out the door without any answers to our questions as if we were an inconvenience by trying to make her do her job! This facility is HORRIBLE. I can't stress enough just how literally terrible they are. This is not healthcare, it is more like health-crime. I plan to file formal complaints with the State of Colorado Attorney General's Office, the American Medical Association, the Medical Board, and Office of Accreditation, as well as the Department of Regulatory Agencies. I have contacted media outlets as well to try and bring this place under the level of investigation that is desperately needed. They should be stripped of their certifications and the facility shut down for the experience that my family member, and the patients they were held with had. It took us threatening them with our attorney, and then magically they were suddenly ready to release my family member that day. Funny how that works. PLEASE, if you love your loved ones, do not make the mistake that we did by subjecting them to the despicable treatment that we experienced here. They should get MINUS 5 STARS. They only got the 1 because Yelp forces you to.

I have to say the care given here helped my partner immensely. However, we never received a bill or call from them after discharge until a bill from collections came. The woman in billing said they had no address on file and the only # they had was for AA (alcohol wasn't her problem and therefore why would she know that #?!). Billing said the only way to remove from collections was to pay in full ASAP. The next day I called back since I found discharge paperwork with our address and her phone #. What do you know, a complete 360! She said she updated it in her system, was going to send out a bill and remove it from collections, no amount owed in full. I worry that a population is being taken advantage of. My partner threw up her arms and was going to let it go to collections. I said NO WAY! I'm glad it was reversed but watch out.

Fantastic place ! I have been there twice and loved it each time excellent staff,good food,great detox,great informative classes! Glad I went and if I relapse I will go there again happily I did go to this facility on my own accord