This place is a disgusting excuse for a health care facility. The care they provide is ATROCIOUS and borderline criminal. In my experience, they outright DENIED prescribed medications without any explanation whatsoever. My family member was subjected to a 4 hour panic attack, during which the staff simply refused to provide them with the needed medication to counteract the attack. My family member is a vegetarian, and their diet was simply not accommodated, leaving them without anything to eat whatsoever for over 36 hours, and the staff not only didn't care, but most likely didn't even know as they do not keep track of patient's eating habits. When my family member inquired about her blood test results, she was told that information was 'confidential', which is ILLEGAL. It was completely impossible to extract information from the Nurse Manager, Mona, regarding their care plan, their doctor's name and contact information (she only saw her doctor for TWO 5 minute periods in the week that she was there, and yet he tried to extend her stay without explanation to anyone. We have since determined that his name is Dr. James Baker), it was impossible to get their social worker to respond to repeated requests for information, either to us, the family, or to them, the patient! In fact my family member never even met their 'assigned' social worker, Katelyn during their entire INCARCERATION here. They held them past their 72hr holding period, without explanation, despite their VOLUNTARY status there, and promises from the Nurse Manager, Mona, that they would be discharged promptly. The staff that we did interact with literally LIED to our face about a conversation 3 of us had with her THE DAY BEFORE, claiming she did not say what she plainly did, and we all recalled the same way. She tried to blame it on a subordinate nurse. We were ushered out the door without any answers to our questions as if we were an inconvenience by trying to make her do her job! This facility is HORRIBLE. I can't stress enough just how literally terrible they are. This is not healthcare, it is more like health-crime. I plan to file formal complaints with the State of Colorado Attorney General's Office, the American Medical Association, the Medical Board, and Office of Accreditation, as well as the Department of Regulatory Agencies. I have contacted media outlets as well to try and bring this place under the level of investigation that is desperately needed. They should be stripped of their certifications and the facility shut down for the experience that my family member, and the patients they were held with had. It took us threatening them with our attorney, and then magically they were suddenly ready to release my family member that day. Funny how that works. PLEASE, if you love your loved ones, do not make the mistake that we did by subjecting them to the despicable treatment that we experienced here. They should get MINUS 5 STARS. They only got the 1 because Yelp forces you to.