Centennial Peaks Hospital Reviews, Complaints, Cost & Price - ,


Centennial Peaks Hospital ,

Facility Rating:

Fantastic place ! I have been there twice and loved it each time excellent staff,good food,great detox,great informative classes! Glad I went and if I relapse I will go there again happily I did go to this facility on my own accord

About Centennial Peaks Hospital

At Centennial Peaks, we provide a safe, stable place to help those in crisis take the first steps toward recovery. We serve adults and adolescents in Colorado who are struggling with mental illness or chemical dependency (substance abuse). We also offer dual diagnosis treatment for those struggling with mental illness and drug & alcohol addiction. Our staff is available 24 hours a day,

days a week to provide complimentary, confidential assessments. At Centennial Peaks, we give patients the tools they need to make a fresh start and live the lives they want. If you need help paying your bill, Centennial Peaks Hospital offers financial assistance. To see which program you best qualify for, please contact our financial counselor at 303.666.2087. We also offer payment plans.

Listing Type

  • service providedDetox Facility
  • service providedInpatient Rehab Facility
  • service providedOutpatient Facility
  • service not providedTherapist/ Counselor/ Psychologist/ Psychiatrist
  • service not providedIntervention
  • service not providedSober Living
  • service not providedMethadone Maintenance Clinic
  • service not providedPain Management Program

Payment Methods

  • service providedCash
  • service providedCheck
  • service providedCard
  • service not providedScholarship
  • service not providedState Funded
  • service not providedState Insurance
  • service providedPrivate Insurance
  • service providedPayment plans
  • service not providedOut of Network Insurance
  • service not providedIn Network

Length of Stay

  • service provided28/ 30 days
  • service not provided45 days
  • service not provided60 days
  • service not provided90 days
  • service providedOther

Phone: 303-673-9990
Website: http://www.centennialpeaks.com/
Location: 2255 South 88th Street, Louisville, CO, United States 80027

Treatment Model

  • 12 Step
  • Dual Diagnosis

Setting (Inpatient)

  • Hospital

Gender Inpatient

  • Seperate Male and Female

Mission Statement

At Centennial Peaks, we help our patients build the foundation for a chance at living healthy, successful lives.

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Reviews

Anonymous

5.00
July 17th, 2016

Fantastic place ! I have been there twice and loved it each time excellent staff,good food,great detox,great informative classes!
Glad I went and if I relapse I will go there again happily
I did go to this facility on my own accord

Tommy B.

5.00
October 8th, 2015

Thank you staff, you saved my life. Dr's, Nurses, Counselors all awesome. I was there 7 days the best doctors nurses counselors I've ever come across I just want to thank them all in the 700 unit. Plus the food was great...

Tommy B

Jennifer J.

3.00
December 21st, 2014

I have to say the care given here helped my partner immensely.
However, we never received a bill or call from them after discharge until a bill from collections came. The woman in billing said they had no address on file and the only # they had was for AA (alcohol wasn't her problem and therefore why would she know that #?!). Billing said the only way to remove from collections was to pay in full ASAP. The next day I called back since I found discharge paperwork with our address and her phone #. What do you know, a complete 360! She said she updated it in her system, was going to send out a bill and remove it from collections, no amount owed in full.
I worry that a population is being taken advantage of. My partner threw up her arms and was going to let it go to collections. I said NO WAY! I'm glad it was reversed but watch out.

Anonymous

4.00
February 13th, 2013

I recently spent ten days at Centennial Peaks, and I must say, it was one of the better hospitals I've been to. Sure, there are things that could use some improvement, but there is no such thing as a perfect hospital. My overall experience was very positive. I did not have any problems with my doctor (Dr. Fuller) and found him to be helpful and caring. He listened to what I had to say and we worked together on getting me better.
I also found the staff to be caring and helpful, with a couple of exceptions (Sue and Noel). Those two were arrogant and condescending, not to mention rude. I submitted grievance forms for both of them, which were promptly taken care of. I saw Dr. Fuller every day, but the medical doctor only once. The staff had injured my shoulder on my first day there, so that I could not move my arm. The medical doctor said they would keep an eye on it, but that never happened. He also put in an order for icepacks, that never happened either. One member of the night staff made it her mission to hunt down an icepack for me, for which I am very greatful.
Lack of medical care is nothing unusual for a psych hospital though. That also goes for the quality of food. It wasn't that bad at Centennial Peaks, it was kinda hit or miss. Definitely much better than what they feed the patients at other hospitals.
The rooms are nice, and the beds are surprisingly comfy. The night staff tends to get a bit sloppy with their 15 minute checks. They need to keep a better eye on their patients.
The med nurses are great and really pay attention. I did not get wrong meds there, even once. Everything I needed was taken care of right away.
The groups were mostly helpful and held by knowledgable staff. Of course there were some duds, but again, nothing unusual.

All in all, I felt well taken care of. I would not mind going back.

Among all the many hospitals I've been to, I would rate Centennial Peaks second place, only behind Highlands Ranch in Denver.

Anonymous

1.00
October 22nd, 2012

This place is a disgusting excuse for a health care facility. The care they provide is ATROCIOUS and borderline criminal. In my experience, they outright DENIED prescribed medications without any explanation whatsoever. My family member was subjected to a 4 hour panic attack, during which the staff simply refused to provide them with the needed medication to counteract the attack. My family member is a vegetarian, and their diet was simply not accommodated, leaving them without anything to eat whatsoever for over 36 hours, and the staff not only didn't care, but most likely didn't even know as they do not keep track of patient's eating habits. When my family member inquired about her blood test results, she was told that information was 'confidential', which is ILLEGAL. It was completely impossible to extract information from the Nurse Manager, Mona, regarding their care plan, their doctor's name and contact information (she only saw her doctor for TWO 5 minute periods in the week that she was there, and yet he tried to extend her stay without explanation to anyone. We have since determined that his name is Dr. James Baker), it was impossible to get their social worker to respond to repeated requests for information, either to us, the family, or to them, the patient! In fact my family member never even met their 'assigned' social worker, Katelyn during their entire INCARCERATION here. They held them past their 72hr holding period, without explanation, despite their VOLUNTARY status there, and promises from the Nurse Manager, Mona, that they would be discharged promptly. The staff that we did interact with literally LIED to our face about a conversation 3 of us had with her THE DAY BEFORE, claiming she did not say what she plainly did, and we all recalled the same way. She tried to blame it on a subordinate nurse. We were ushered out the door without any answers to our questions as if we were an inconvenience by trying to make her do her job! This facility is HORRIBLE. I can't stress enough just how literally terrible they are. This is not healthcare, it is more like health-crime. I plan to file formal complaints with the State of Colorado Attorney General's Office, the American Medical Association, the Medical Board, and Office of Accreditation, as well as the Department of Regulatory Agencies. I have contacted media outlets as well to try and bring this place under the level of investigation that is desperately needed. They should be stripped of their certifications and the facility shut down for the experience that my family member, and the patients they were held with had. It took us threatening them with our attorney, and then magically they were suddenly ready to release my family member that day. Funny how that works. PLEASE, if you love your loved ones, do not make the mistake that we did by subjecting them to the despicable treatment that we experienced here. They should get MINUS 5 STARS. They only got the 1 because Yelp forces you to.

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